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Phone 9221 3422
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Our Work

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Health Consumers’ Council (HCC) was founded in 1994 as an independent, not-for-profit organisation. We are a trusted voice representing the interests of health consumers, carers, and community members; ensuring consumers are at the heart of health policy, planning, research and service delivery.

What we do

Health Advocacy

We provide advocacy for any person experiencing an issue with any part of the WA health system. When someone is having trouble navigating health services, or faces a barrier in accessing health services, we can help by providing information, support and advice. If they would like us to, we can speak, act, and write on their behalf, to help ensure their health rights are upheld.

Consumer and Community Engagement

Consumers play a vital role in improving health and health services. We provide a range of resources, supports, and training for everyday people who want to have a say on health in WA.

System-wide Advocacy

We have a proud history of influencing positive, long-term changes in the WA health system, to ensure the system continually improves in how it responds to the needs and voices of the community. We use insights and feedback from consumers to address the systemic issues that impact people across WA.

Health Service Consulting

We provide a range of resources, training, and fee-for-service projects for health services, health staff, and health providers who want to partner with consumers on policy, planning, and delivery of services.

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(08) 9221 3422

Call us on weekdays between 9.00am and 4.30pm.

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Send us an email using our contact form.

  • Office Location

    Unit 4, 434 Lord Street
    MOUNT LAWLEY
    Western Australia 6050

  • Postal Address

    PO. Box 923
    MOUNT LAWLEY
    WA 6929

  • Opening Hours

    Monday to Friday
    9:00am to 4:30pm
    Closed public holidays

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Health Consumers’ Council acknowledges Aboriginal and Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on, specifically the Whadjuk people of the Noongar nation. We pay our respects to Elders past, present and emerging. Australia always was and always will be Aboriginal land.

Health Consumers’ Council recognises the individual and collective expertise of those living with health challenges. We recognise their vital contribution at all levels and value the courage of those who share this unique perspective for the purpose of partnering to achieve better health outcomes for all.

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Health Consumers' Council Membership Form

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Thank you for your interest in becoming a Health Consumers’ Council member. Membership applications will be reviewed by the HCC Management Committee, usually once per month. We will contact you once your application has been approved.


Please have a read of our vision, purpose and values at www.hconc.org.au/provider/join-us


By submitting this application, you acknowledge that your information will be added to our membership register. You will receive occasional member communications and can update your preferences at any time.

Acknowledgements

Health Consumers’ Council acknowledges Aboriginal and Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on, specifically the Whadjuk people of the Noongar nation. We pay our respects to Elders past, present and emerging. Australia always was and always will be Aboriginal land.

Health Consumers’ Council recognises the individual and collective expertise of those living with health challenges. We recognise their vital contribution at all levels and value the courage of those who share this unique perspective for the purpose of partnering to achieve better health outcomes for all.

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