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Consumer Partnership and Leadership

Cultural Diversity Program

Western Australia’s population is growing faster than the national average, mainly due to migration. Over half of West Australians have at least one parent born overseas, and 240 languages are spoken across the state. However, people from Culturally and Linguistically Diverse (CaLD) backgrounds often struggle with our complex health system. Language barriers, racism, and cultural insensitivity can result in poor health outcomes, and the voices of people from CaLD backgrounds are often left unheard.

Why Cultural Diversity Engagement Matters

We believe inclusion is essential for achieving the best health outcomes. In our diverse population, it’s crucial to address language barriers and promote culturally sensitive practices. By listening to diverse voices, we can identify system gaps, advocate for change, and ensure culturally safe healthcare. Inclusive engagement leads to better health outcomes, fosters trust, and upholds respect and dignity for everyone.

Our Initiatives

We’re dedicated to supporting diverse voices in health consumer engagement and improving health outcomes for people from diverse cultures.

Workshops and Forums

We offer sessions to help health providers and community members understand and address the needs of diverse communities.

Community Consultations

We create culturally safe spaces for consultations to understand the health needs, concerns, and priorities of CaLD people.

CaLD Community Panel

Our panel of culturally diverse community members shares their experiences and perspectives to help improve health services.

Advocacy

We advocate for better use of interpreters and the inclusion of diverse voices in health research and policy development.

Health Literacy

We work to improve health literacy by providing information on how the WA health system works, rights in healthcare, and informed consent.

Connecting with Cultural Organisations 

We build strong relationships with cultural organisations to hear from and support more people from diverse backgrounds to have their say on health in WA.

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(08) 9221 3422

Call us on weekdays between 9.00am and 4.30pm.

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Send us an email using our contact form.

  • Office Location

    Unit 4, 434 Lord Street
    MOUNT LAWLEY
    Western Australia 6050

  • Postal Address

    PO. Box 923
    MOUNT LAWLEY
    WA 6929

  • Opening Hours

    Monday to Friday
    9:00am to 4:30pm
    Closed public holidays

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Health Consumers’ Council acknowledges Aboriginal and Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on, specifically the Whadjuk people of the Noongar nation. We pay our respects to Elders past, present and emerging. Australia always was and always will be Aboriginal land.

Health Consumers’ Council recognises the individual and collective expertise of those living with health challenges. We recognise their vital contribution at all levels and value the courage of those who share this unique perspective for the purpose of partnering to achieve better health outcomes for all.

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Thank you for your interest in becoming a Health Consumers’ Council member. Membership applications will be reviewed by the HCC Management Committee, usually once per month. We will contact you once your application has been approved.


Please have a read of our vision, purpose and values at www.hconc.org.au/provider/join-us


By submitting this application, you acknowledge that your information will be added to our membership register. You will receive occasional member communications and can update your preferences at any time.

Acknowledgements

Health Consumers’ Council acknowledges Aboriginal and Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on, specifically the Whadjuk people of the Noongar nation. We pay our respects to Elders past, present and emerging. Australia always was and always will be Aboriginal land.

Health Consumers’ Council recognises the individual and collective expertise of those living with health challenges. We recognise their vital contribution at all levels and value the courage of those who share this unique perspective for the purpose of partnering to achieve better health outcomes for all.

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